Shipping & Returns
Shipping Policy
At The Modern Home Edit (www.themodernhomeedit.com), we aim to make your shopping experience as smooth as possible. Orders are typically processed within 1–3 business days, with delivery times ranging from 5–10 business days within the UK and 7–20 business days internationally, depending on your location. Shipping costs are calculated at checkout, and you’ll receive tracking details once your order has been dispatched so you can follow it every step of the way.
Please note that delivery times are estimates and can occasionally be affected by courier delays or customs for international orders. Any applicable duties or taxes are the responsibility of the customer. If you have any questions about your order or need assistance, our support team is always happy to help—just reach out via the contact details on our website.
Return & Exchange Policy
At The Modern Home Edit (www.themodernhomeedit.com), we comply with UK consumer law, including the Consumer Contracts Regulations 2013, giving you the right to cancel your order within 14 days of receiving your goods for any reason. To exercise this right, please contact us within this period to request a return. Items must be returned within 14 days of notifying us, and should be unused, in their original condition, and in original packaging where possible. You are responsible for return shipping costs unless the item is faulty, damaged, or incorrect.
If your item is faulty, not as described, or unfit for purpose, you are entitled to a repair, replacement, or refund under the Consumer Rights Act 2015. Once we receive and inspect your return, refunds will be processed to your original payment method within a reasonable timeframe. Please note that certain items (such as personalised or hygiene-sensitive goods) may be exempt from returns unless faulty. If you need assistance at any stage, our support team is happy to help—just get in touch via the contact details on our website.